112233baji Privacy Policy

1. Introduction and Scope

112233baji is an online gaming and betting platform designed for users in Bangladesh. This privacy policy ("Policy") explains how 112233baji ("we", "our", "Platform") manages the information of users ("you", "your") across its website, mobile application, and related services.

This policy applies to all 112233baji services — from account registration to payments, gaming activity, and customer support. By using our services, you are considered to have read and accepted all the terms of this policy. This policy should be read alongside our Terms and Conditions, as both documents together govern the overall management of your account and information on 112233baji.

If you disagree with any part of this policy, we recommend contacting our support team before using the platform. We are ready to answer any questions you may have.

2. Data Collection

112233baji collects various types of information. Some is provided directly by you, and some is collected automatically.

2.1 Information You Provide

Information you supply directly:

• Registration details: Full name, date of birth, mobile number, email address, and password.
• Identity verification details: National ID card or passport information (as part of the KYC process).
• Payment details: Mobile banking numbers (bKash, Nagad, Rocket) and transaction records.
• Support communications: The content of messages or emails sent to customer service.
• Profile information: Preferred game types, language settings, and other account details.

2.2 Automatically Collected Information

Information recorded automatically while you use the platform:

• Device information: Device model, operating system, browser type and version.
• Log data: Login times, IP address, session length, and activity history on the platform.
• Gaming activity: Bet amounts, win/loss history, preferred games, and session duration.
• Transaction records: A complete log of deposits, withdrawals, and bonus usage.
• Cookies and similar technologies: Cookies are used to improve the browsing experience (see Section 6 for details).

3. Purpose of Data Use

112233baji uses your information only for specific and lawful purposes. These purposes are described in detail below:

3.1 Account Management and Verification

Information is used to complete your registration, confirm your identity, and secure your account. Age verification (confirming 21+) is an important part of this process.

3.2 Service Delivery and Improvement

Information is analysed to personalise your gaming experience, provide relevant bonuses and offers, and improve the platform's performance.

3.3 Financial Transaction Processing

Payment details are used to process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.

3.4 Security and Fraud Prevention

Log data and transaction information are reviewed to prevent unauthorised account access, fraud, and money laundering. This helps maintain a safe environment for all users.

3.5 Customer Support

Relevant account information is used to resolve your issues promptly and provide effective service through 24/7 live chat and email support.

3.6 Responsible Gaming

112233baji implements responsible gaming policies by reviewing gaming activity data. The limits and self-exclusion tools described in the Responsible Gaming Guidelines operate based on this information.

4. Data Storage and Security

Protecting your information is one of 112233baji's top priorities. To this end, we have adopted industry-standard security measures.

4.1 Encryption

All data sent to and received from the platform is encrypted using SSL (Secure Socket Layer) technology. Sensitive stored data — particularly passwords and payment-related information — is kept secure through high-grade encryption.

4.2 Retention Period

Necessary information is retained for as long as your account remains active. Even after account closure, financial transaction and identity verification records may be retained for a specified period in accordance with applicable laws and regulations.

4.3 Access Controls

Access to your information is granted only to staff who need it to carry out their duties. Every access is logged and audited regularly.

4.4 Response to Data Breaches

In the event of a data breach or security incident, 112233baji will notify the affected users as quickly as possible and take the necessary corrective measures.

5. Sharing Data with Third Parties

112233baji does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Trusted third parties assist with core operations such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and customer support services. These partners receive only the information required for their specific tasks and are bound to uphold the same privacy standards.

5.2 Game Providers

Game studios and live casino providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe may receive limited session-related information to manage gameplay. This information never includes your full personal profile.

5.3 Legal Obligations

112233baji may be required to provide relevant information to comply with court orders, requests from investigative authorities, or applicable law. In such cases, only the specific information requested and applicable is supplied.

5.4 Business Changes

In the event of a business merger or change of ownership, user information may be transferred to the new entity, though the terms of this privacy policy will remain in effect.

6. Cookies and Tracking

112233baji uses cookies and similar tracking technologies to improve platform performance and personalise the user experience.

6.1 Types of Cookies

• Essential cookies: Required for the platform's basic functions (login sessions, security) — these cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language selection.
• Analytics cookies: Used to analyse platform usage patterns and improve services.
• Marketing cookies: Used to display relevant advertisements and promotional content.

6.2 Managing Cookies

You can disable non-essential cookies from your browser settings. However, doing so may cause some platform features to not work properly. The method for managing cookies varies by browser — refer to your browser's help documentation for details.

7. Your Rights

As a 112233baji user, you have the following rights regarding your information. Contact our support team to exercise any of these rights.

7.1 Right to Access

You may ask at any time what information 112233baji holds about you. Upon request, we will provide a summary of the information collected.

7.2 Right to Rectification

If any of your stored information is incorrect, you may request a correction. Some information can be updated directly from account settings; for other cases, contact our support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, records of financial transactions or information retained due to legal obligations may not be erasable.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. The option to opt out of promotional communications is available in account settings.

7.5 Right to Close Your Account

You may request to close your 112233baji account at any time. After closure, your personal information will be deleted as soon as reasonably possible, except where legal retention requirements apply.

8. Payment Data Security

112233baji pays special attention to the security of financial information. All transactions made through bKash, Nagad, and Rocket are processed over encrypted channels.

8.1 Payment Data Storage Policy

Mobile banking PINs or full account numbers are not stored on 112233baji's servers. Only the necessary and secure reference information required for payment verification and transaction tracking is retained.

8.2 Transaction Security

Every deposit and withdrawal request goes through a step-by-step verification process. If an unusual transaction is detected, security measures are automatically activated and the user may be asked to confirm their identity via OTP or additional verification.

8.3 User Responsibilities

Keeping your account password and login details confidential is your own responsibility. Never give anyone else access to your account. If you notice any suspicious activity, notify our support team immediately.

9. Protection of Minors

112233baji's services are strictly for those aged 21 and above. We do not knowingly collect information from any minor (anyone under 21 years of age).

Age is verified at registration and may be confirmed via ID document if necessary. If 112233baji becomes aware that a minor has created an account, that account will be closed immediately and the collected information will be deleted.

If a parent or guardian suspects that their child has created an account on 112233baji, please contact our support team immediately. To learn more about responsible gaming, read our Responsible Gaming Guidelines.

10. Policy Changes

112233baji may update this privacy policy from time to time. If significant changes are made, we will notify you via your registered email or through a notification on the platform.

Continuing to use the platform after any changes take effect will be considered as your acceptance of the updated policy. We therefore recommend reviewing this policy regularly. The latest version will always be available on the 112233baji website.

For any changes to the policy or other questions related to this policy, please visit our Frequently Asked Questions (FAQ) section, where answers to common privacy-related questions can be found.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the 112233baji support team. Our support team is able to assist in both Bengali and English.